CONDITIONS OF SALES

You are buying from ABBIGLIAMENTO BERTOLI: bertolimoda.com

ABBIGLIAMENTO BERTOLI - Abbigliamento Bertoli Celestino Srl
P.Iva      IT00621120989
Address  Viale Dante, 57 - 25037 Pontoglio (BS) - Italia
Phone    +39 030 73 70 68
Mail        info@bertolimoda.com

each purchase on bertolimoda.comis subject to and expressly conditioned upon the terms and general conditions contained herein, and they will prevail over any preceding rules. We reserve the right to change the following conditions. The eventual new rules and conditions will be effective as soon as they are published on this website. For this reason we suggest that you read carefully and check this website every time you make a purchase on bertolimoda.com.

 

PAYMENT CONDITIONS

It’s up to you to select the payment and shipment conditions available on the bertolimoda.comwebsite. We care to offer as many options as possible, but there aren’t any payments and shipment methods allowed other than what indicated.

Any specific agreements will be taken only after an initial order.

 

ACCEPTANCE OF ORDERS

In order to make an order you should be at least 18 years old.

By clicking on "Submit Order", the customer finalize a contract of sale, without need of writing form, in accordance with Articles 197 and following of the Code of Obligations.

The orders you send us are binding only after you have received an e-mail confirmation from us, explaining that the order process has been regularly completed; the payment has been authorized and the goods are at least partially available. If you don’t receive our e-mail confirmation, please contact us at the email info@bertolimoda.com.

 

RIGHTS OF WITHDRAWAL/RETURNS POLICY

ATTENTION: ONLY end-users can exercise the right of withdrawal, will not be accepted by invoiced ​​purchases.

You have the right to withdraw from the agreement without penalties and without explanation in a period of 14 (fourteen) days of receiving the goods.
What you need to do is give us notice of your intention to withdraw from the agreement by e-mail to the address info@bertolimoda.com.
After receiving our authorization (RMA) and within the same period of 14 (fourteen) days, you have to return the goods intact, unused and packed in their original carton, with relevant receiving note and adequately packaged, to the following shipping address:

ABBIGLIAMENTO BERTOLI - Abbigliamento Bertoli Celestino Srl
Viale Dante, 57 - 25037 Pontoglio (BS) - Italia
Phone +39 030 73 70 68

Shipping charges for returning the goods are borne by the customer. The products need to be like new, with full original package and contents and in a adequate packing; otherwise it will be rejected and not refunded. As soon as we have received the items we will refund you the value of the goods for which we have authorized the return right, to the credit card, bank account or PayPal account used for the payment of the order, within 14 working days.

No rights of withdrawal from the agreement shall be applied in case of purchase of tailor-made and custom-designed items, or if explicitly set forth in the product sheet. NO RIGHT also for SHOPPING VOUCHER, GIFT CARD or other electronic services.

 

Privacy

Information are processed according with the international law for personal data protection, art. 13 EU Regulation 2016/679 (Privacy Policy).

Below you will find the Statement of Privacy Policy that is indicated when you buy on bertolimoda.com.

USE OF PERSONAL INFOMATION

All personal information collected through the registration to the service on bertolimoda.comare for the purpose to:  provide the expected services. Provide information and/or send notices about the services. Carry out any eventual accounting and fiscal fulfillment. If the user gives consent to do so: provide information and/or offers about services supplied by bertolimoda.com. Verify the quality of our provided services, even offering post-sale services. Send advertising information and communication about products and initiatives of miomojo.com or third parties. Carry out market research, statistics, marketing purposes and preferences about the products.

PROCEDURE OF PROCESSING PERSONAL INFORMATION

Personal data will be handled solely via electronic and automated information systems and stored on hard copy or in electronic format, or on any other proper device, respecting minimum safety measures according to the Technical product specifications in relation to minimum safety measures, exhibit B of the Privacy Legislation. The personal information you provided will be stored in a way that allows your identification for the time strictly necessary to fulfill the purpose for which it was collected and treated, and, in any way, to the extent permitted by law.

OPTIONAL ACQUISITION/PROVISION OF DATA

Personal data is divided in two categories: mandatory and optional data. Optional data is marked with an asterisk in the user registration procedure. The provision of mandatory data and its treatment for the over mentioned purposes serve strictly the function of executing the explained services. Any refusal by the user to provide such data, or to allow its treatment, will make impossible to take advantage of the services offered by bertolimoda.com. The other optional data we collect, will help bertolimoda.comto improve its service. Customer is free to provide it or not. To grant you that your personal information is always correct and updated, appropriate and complete, we kindly ask you to inform us about any change sending an e-mail to info@bertolimoda.com..

DISCLOSURE OF INFORMATION TO THIRD PARTIES

For organizational and functional reasons only, we appointed some persons inside the company to be in charge of processing personal information of bertolimoda.com customers, for the sole purposes of, or in connection with, the services offered, including product sales. Such persons have been duly instructed about protection and security of personal data matters, with prohibition on, inter alia, sharing personal data with third parties if not necessary for the performance of the service.  Your personal information won’t be shared with third parties for purposes not permitted by law, or without your explicit consent, except for the performance of the agreement: companies in charge of the shipment, delivery and return of products purchased on bertolimoda.com; banking partners in charge of cash and payment procedures, including suppliers of service of electronic payments at distance; accountants for accounting and fiscal fulfillments; judicial and police authorities, in compliance with law and under formal request by such authorities, for example in case of anti-fraud services of bertolimoda.com. For such third parties, your consent is not necessary.

EXERCISE OF OTHER RIGHTS BY DATA SUBJECTS

With regard to the personal data recorded, you shall have the right to obtain confirmation of the existence or not of your personal data, regardless of their being already recorded, and the communication of such data in an intelligible form. You have the right to be informed of: the source of the data and what criteria and purposes apply to its processing in case of treatment via electronic device, the contact details of the data holder, the data responsible, the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as designated representative in the State’s territory, data holders or persons in charge of the processing.
You have the right to have your data updated, rectified or supplemented; to obtain erasure, transformation into anonymous form or blocking of any data that is processed in breach of the law, including those data which retention is necessary for the purposes for which they have been collected or, subsequently, processed; certification to the effect that the operations as per the over mentioned first two points have been notified to the entities to whom or which the data were communicated or disseminated, unless this requirement results to be impossible or results in a manifestly disproportionate effort compared with the right that is to be protected.
You shall have the right to object, in whole or in part: on legitimate grounds, to the processing of personal data concerning you, even though they are relevant to the purpose of the collection, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys.

The Data holder is: ABBIGLIAMENTO BERTOLI - Abbigliamento Bertoli Celestino Srl


Viale Dante, 57 - 25037 Pontoglio (BS) - Italia

 

SHIPPING DELIVERY TIMES AND METHODS

bertolimoda.comundertakes to carry out the shipment of available items within 2-3 days of receiving the order. Shipping delivery is made by Express Courier, within around 24/48h and the parcel is traceable on the website of the courier; delivery is made for 2 times and in case of absence both times, it will be possible to request a new redelivery at the same or change the destination. After the two failed attempts will be charged storage costs at the warehouse of the carrier and its return.

In case of multiple shipments, the fixed contribution and the right of marking to be paid only once with the first shipment of the goods, even if the momentary lack of any article made it necessary to send several parcels.

bertolimoda.com doesn’t make deliveries to:
- minors without a parent or tutor’s written authorization;
- Persons under tutorship without tutor’s written authorization.

Orders of SHOPPING VOUCHER, GIFT CARD or other electronic services will be processed immediately with the acceptance (at payment received).

 

SHIPPING COSTS

It is required a flat rate contribution for shipment costs, once per order; its amount is indicated directly in the order form. Additionally, in case of cash on delivery, it will be required an adding contribution of EUR 10,00 for amounts till EUR 500,00 and of 1,5% for greater amounts. Those costs will be charged once per order, regardless of the number of packages shipped. Cash delivery is allowed only for amounts under EUR 1.200,00.

 

WARRANTY AND ASSISTANCE

The warranty covers any defect from the invoice/receipt of purchase date for 2 (two) years.

We warrant that the Product is free of faults and defects. In case you find a defect in the products, you shall give us proper notice as soon as possible and in any case, within 2 (two) months after such defects are discovered, by sending an email at info@bertolimoda.com. The products conform to the applicable European (UE) regulations.

 

APPLICABLE LAWS

All the orders accepted by bertolimoda.com are finalized in Italy and under Italian law.